Terms of Service
Welcome to Ainote (“Company”, “we”, “our”, “us”)!
As you have just clicked on our Terms of Service, please pause, grab a cup of coffee, and carefully read the following pages. It will take you approximately 20 minutes.
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at https://ainote.com.au operated by Level Up Setup - company.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. Please read it here https://ainote.com.au/privacy-policy
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing info@ainote.com.au so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.
Communications By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@ainote.com.au.
Billing and payments Payment methods
The subscription to the plan and to the addons is payable by credit or debit card (Visa, Discover Card, Mastercard, American Express) and PayPal. The Customer’s card number and expiry date are entered on an encrypted server which ensures the security and confidentiality of the data.
Ainote cannot be held liable in case of fraudulent use of the payment methods used.
Upon receipt of the subscription and/or options request, a request to debit the bank account will be sent to the paying agency. The subscription and/or options will be regarded as being concluded upon receipt of the authorization to debit the account from the paying agency.
Electron, Maestro, e-CB, and pre-paid CB cards are not accepted;
Invoice The Customer is billed:
Every month on the anniversary date of the subscription in the case of a monthly subscription; Once per annum on the anniversary date of the subscription in the case of an annual subscription. Invoices are drawn up in the name of the Customer and the first invoice is sent by email to the Customer at the email address entered when creating their Account. Subsequent invoices are available for download from the Website.
Payment
For payments by debit card or credit card or PayPal, the Customer will be charged the pre-defined sum automatically every month, until they cancel the subscription and/or options in accordance with the conditions stipulated in the Terms of Service.
Non-payment/Late payment
If the bank rejects a card transaction or a different payment method is refused, the subscription and/or options will not be final and the Customer shall be responsible for contacting the customer services department of Ainote to pay for the subscription and/or options using another payment method.
In addition, if necessary, Ainote reserves the right to suspend or cancel the subscription and/or the options without being held liable. Where applicable, payments to be made up to the anniversary date of the subscription and/or of the options will be payable immediately.
Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.
Subscriptions
The applicable fees for using our services are displayed in AUD (with taxes, if applicable).
Access to Ainote services is billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or Level Up Setup - company cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Level Up Setup - company customer support team.
A valid payment method, including a credit card or Pay Pal, is required to process the payment for your subscription. You shall provide Level Up Setup - company with accurate and complete billing information including full name, address, state, zip code, and valid payment method information.
By submitting such payment information, you automatically authorize Level Up Setup - company to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Level Up Setup - company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Free trial
Ainote may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”). You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Ainote until the Free Trial has expired. On the last day of the Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Ainote reserves the right to (i) modify the Terms of Service of the Free Trial offer, or (ii) cancel such Free Trial offer.
Fee changes
Ainote, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Ainote will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Refunds
Due to Free Trial, we do not accept refunds. You can cancel the plan anytime during the free trial period if you are not satisfied with the product. After Free Trial expiry and you request the refund, it will be rejected. This may change in the future.
Accounts
To take advantage of the Services, Users must subscribe as described in the General Terms and Conditions of Subscription and create an Account.
To create an Account and be able to use the Services, Users must click on the link https://ainote.com.au/register”.
Users are then asked to enter an email address and set up a unique, personal password allowing them access to the Services and/or their Account.
Ainote encourages Users to use “strong” passwords, combining numbers, letters, and symbols, as well as upper and lower case letters.
Users are solely responsible for safeguarding their account credentials. As such, Users undertake to keep them confidential and not to disclose them in any form whatsoever. If any of the elements of the account credentials are lost or stolen, Users must inform Ainote immediately, which will then cancel and/or update the account credentials concerned.
Users are fully responsible for safeguarding the confidentiality of their passwords. In this regard, Users must ensure, at the end of each session, that they have effectively logged out of the Website and/or the Application, particularly when accessing the Website from a public computer.
In case of loss of their password, Users can request a new password through their Account by clicking the "forgotten password” link. In addition, Users must fill in a form with the following information:
- First name*
- Last name*
- Email*
- Password*
- Country*
- Phone Number*
Mandatory fields are marked with an asterisk (*). Users must then click on the “Sign in” tab.
Users will then receive an email confirming that their account has been created and explaining the Services. When creating an Account (whether on their behalf or on behalf of a third party), Users undertake to provide true, accurate, up-to-date, and complete information, particularly in relation to their identity, in accordance with Article 6-II of Act No. 2004-575 of 21 June 2004 on confidence in the digital economy.
Accordingly, they undertake not to create any false identity likely to mislead Ainote or third parties and not to impersonate any other legal entity or individual.
Ainote does not have control over the accuracy or reliability of the information provided by Users and therefore cannot be held responsible for any consequences resulting from the provision of incomplete or incorrect information. Users who discover that another person has used their identity to use the Services must inform Ainote immediately at the following address: info@ainote.com.au
In the event that a User provides false, inaccurate, erroneous, outdated, incomplete, misleading, or deceptive information, Ainote may immediately, without notice or compensation, suspend or terminate that User’s Account and temporarily or permanently deny them access to the Website and/or the Application and/or the Services.
Moreover, Ainote may not, under any circumstances, be held liable in case of non-performance and/or partial performance of the subscription in relation to the provision of information of that nature.
Registered Users may decide to disable their Account whenever they deem it appropriate, in accordance with the terms stipulated in the Terms of service.
Intellectual Property Certain elements (including editorial, illustrations, studies, and videos) on the Website and/or the Platform are protected by intellectual property laws, particularly copyright, and are the exclusive property of Ainote.
Similarly, the trademarks, logos, graphics, and animations on the Website and/or the Platform are the exclusive intellectual property of Ainote.
It is agreed that the General Terms and Conditions of Use shall not result in any assignment of the intellectual property rights of Ainote.
Ainote personally grants Users the non-exclusive, non-transferable right to use the Website and/or the Platform and any related software free of charge.
Users are prohibited
- directly or indirectly
- from copying, modifying, creating a derivative work, reverse engineering, disassembling, or otherwise attempting to obtain the source code (except for cases stipulated by law), selling, assigning, sub-licensing, or otherwise transferring any rights to the Website, the Platform, the Services, or the related software.
Users undertake not to modify the Website, the Platform, the Services, or the related software in any way and/or not to use any modified versions thereof, including (but not limited to) to gain unauthorized access to the Website and/or the Application and/or the Services. In particular, Users agree not to access the Services by any means other than the Website and/or the Application.
Users are informed and recognize that the Website, the Platform, the Services, and any related software used may contain confidential information or information protected by the intellectual property law in force or any other law. Users undertake not to modify, lease, borrow, sell, or distribute such content or create derivative works incorporating all or part of that content unless expressly authorized by Ainote in advance.
The Website and/or the Platform contain text and images which are the exclusive property of Ainote (hereinafter, “Intellectual Property”). The Intellectual Property is made available to Users, free of charge, solely for the use of the Website, the Application, and the Services and as part of the normal use of their features.
Such authorization to use the Intellectual Property is given on a personal, non-exclusive, and non-transferable basis. Ainote may revoke its authorization to use its Intellectual Property at any time.
Users are prohibited - directly or indirectly - from copying, modifying, creating a derivative work, reverse engineering, disassembling, or otherwise attempting to find the source code (except for cases stipulated by law), selling, assigning, sub-licensing, or otherwise transferring any rights in relation to the Intellectual Property. Users agree not to modify the Intellectual Property in any way.
In case of non-compliant or abusive use of the Intellectual Property, Ainote reserves the right to take any legal action to stop the infringement of its intellectual property rights and to cancel the subscription and/or deactivate Users’ Accounts in accordance with the conditions stated in these terms of services.
Links to other websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Ainote.
Ainote has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Ainote shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.
Duration of access to the services The Services are accessible via the Website and/or the Application twenty-four (24) hours a day, seven (7) days a week.
They are accessible throughout the User’s subscription period until they decide to terminate their subscription and/or deactivate their Account in accordance with the terms stipulated in the Terms of Service.
Services twenty-four (24) hours a day, seven (7) days a week.
Interruption of the services
Ainote reserves the right to interrupt the operation of all or part of the Services at any time, with or without notice, in particular to carry out corrective or ongoing maintenance or to develop the content or presentation.
Wherever possible, Ainote will inform Users prior to a corrective or ongoing maintenance operation.
In addition, Users recognize that the Services may be interrupted for reasons beyond the control of Ainote and that Ainote cannot guarantee continued access to the Services.
In all cases, Ainote may not, under any circumstances, be held liable for any interruption and/or malfunction of the Services, for whatever reason.
Errors reporting and feedback
Users are requested to inform Ainote of any technical issue they encounter when browsing and/or using the Services by sending an email to the following email address and describing the issue encountered: info@ainote.com.au
Account deactivation, deletion, and termination
A User’s Account is active so long as:
1. It is registered on the Website and/or the Application;
2. It pays for a subscription to the Services of Ainote.
As soon as a User stops paying for their subscription, access to the Services is disabled. The Customer may continue to access their Account but will not have access to the Services unless they purchase and pay for a new subscription to the Services.
Users can deactivate their Account on the Website and/or the Application and/or delete their Account at any time for no reason.
To do so, Users must send an email to the following address: info@ainote.com.au, requesting the deactivation or deletion of their Account. A copy of some form of identity may be requested to avoid any risk of identity theft. Access to the Account will end on the anniversary date of the User’s subscription.
The cancellation of the subscription and/or the deletion of an Account is final as the Account is irreversibly deleted and the personal data relating thereto is automatically deleted and cannot be recovered.
The cancellation of the subscription and/or the deletion of an Account does not prevent Users from re-registering and creating another Account.
Termination
In the event of non-compliance with the obligations resulting from acceptance of the General Terms and Conditions of Use, the provision of incorrect information when the Account is created, or action likely to damage the interests of Ainote, Ainote reserves the right to suspend access to the Services without notice or, depending on the seriousness of the action, delete the User’s Account without any damages being able to be claimed.
Changes to service
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.
Amendments to terms
We may amend the Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
Waiver and Severability
The Terms of Service constitute the entire agreement between Users and Ainote with regard to the use of the Services and of the Website and/or the Application in general.
The Terms of Service govern all usage of the Services by Users, subject to the application of additional or specific terms and conditions of use governing certain Services for which Users must give their express consent.
In general, if one or more provisions of the Terms of Service are held invalid pursuant to a law, regulation or following a final decision by a court with jurisdiction, the other provisions shall retain their full force and scope and shall remain valid and applicable. The same principles will apply in case of incomplete provisions.
If Ainote does not invoke, at any given time, any of the provisions of the Terms of Service, this fact may not be interpreted as a waiver of the right to invoke these provisions at a later date.
Acknowledgment
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Contact us
Please send your feedback, comments, and requests for technical support:
By email: info@ainote.com.au.